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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Best41 (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.best41.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
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F***r
23 Sep 2021

Colis expédié très rapidement mais malheureusement retenu par la douane très longtemps (70 jours sur les 83). Le vendeur est resté joignable et comme j'avais déjà commandé par le passé dans ce magasin j'avais confiance. J'ai bien fait, les shorts sont très confortable, le tissu est doux et la coupe est bonne pour la taille. Bon rapport qualité/prix, à vérifier sur la durée.

G***i
23 Sep 2021

The pants soft and good feel. The goods came to only in 13 days ! to israel !! A very fast shipping.

A***n
20 Sep 2021

Спасибо продавцу, рекомендую

I***i
20 Sep 2021

قاش بارد وجميل ..

B***b
20 Sep 2021

шорты хорошие, нитки не торчат,доехала посылка до Минска за 34 дня

A***a
18 Sep 2021

хорошо

O***v
18 Sep 2021

Отличные бриджи. Покупали уже такие в другом цвете. Эти тоже не подвели

V***y
17 Sep 2021

Покупал на 50 размер подошли отлично. Спасибо.

S***v
17 Sep 2021

доставка в киев меньше месяца. на сайте выглядят лучше. ткань плотная, швы на 4-ку. на мой вес 83кг и рост 172, XL свободно, но не критично. своих денег стоят.

N***n
17 Sep 2021

За свои деньги пойдёт. Размер соответствует.

J***d
16 Sep 2021

Mooie cargobroek. Prima kwaliteit. Snelle levering!

S***v
16 Sep 2021

все описание точно. сшито все нормально, правда прошили край кармана, это немного напрягает, а в остальном все ок

I***a
16 Sep 2021

Спасибо большое продавцу за посылку. Всё отличного качества.

V***o
12 Sep 2021

Шорты пришли быстро,Качество хорошее,размерной таблице соответствует.Покупкой доволен,продавца рекомендую

M***n
11 Sep 2021

Продавец сообщил о прибытии товара по WhatsApp. Шерты четко соответствуют таблице размеров. Сидят хорошо из-за ремешка и резинки на поясе. Я доволен.

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